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Christian InTech Articles - Mobile Cell Phones
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7 Simple Cost Cutting Ideas
Unique ideas you can put into practice!
Today's market is rough, so all of us are looking for ways to cut costs. Here are just a few that you can try for yourself:
1. Shared plans with cell phones.
If you have a cell phone that offers...
Getting Connected to VOIP in Ten Easy Steps
Here are ten easy steps for going wireless with VoIP.
1. You will need an updated computer.
First you will need to have an upgraded computer that is
compatible with VoIP software. When you are comparing and
choosing service providers,...
Growing your Company in today's Chaotic Market!
I think we've all heard enough bad news to last us few months to last us several lifetimes! Our mantra for clients is "get over it" - cut your losses when where you can and focus on the basic building blocks to grow your business. Here are some...
Too Many Things to do and not Enough Time? Mind Mapping to the Rescue
Time management is a pet topic that has been explained ad
infinitum. Yet, many people go about their lives struggling to
keep time and maintain balance amongst their personal, business
and social needs and responsibilities. This invariably leaves...
Web Development Employment & Projects - where and how to find them
As the Internet develops, more and more web related freelance employment, contracts and tenders are being advertised via this medium rather than traditional print - which only goes to make sense. Employment sites usually contain their fair share of...
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100% Successful Management - The Ten Winning Behaviours*
Management is all about being the one who facilitates business
or organisational success. Delivering the required results. It
can be daunting, yet with these ten simple ideas, it might not
be the impossible challenge...
Business is complicated. Organisations are horribly complicated.
Yet within that there are people who manage, who have
'cracked the code' for success. Success for themselves,
their people and overall, the organisations they run.
So if there are just 10 actions a great manager takes to
deliver the excellence way above the rest, what might they be?
Here are some ideas. The use and implementation of them is up to
you...
1. Talk to your people
Top of the list is always how you relate to your people.
Regular, easy-going interactions (we call them conversations and
chats), make for relationships that work. Talk to and above all
listen to them. And respond to what you hear. You will
find great information which will help you develop them for the
future.
2. Have Clear Expectations
Every one of your people is desperate to please and be seen to
be doing a great job. To do this you need to ensure that they
are all very clear indeed about what you want them to do.
Some need more help with this than others.
3. Build Trust
Trust falls in many ways. Doing what you said you would;
treating everyone fairly; being consistent; keeping criticism
private; creating confidential time for those who need it;
behaving yourself how you expect your people to; being as open
as possible; taking personal responsibility for your actions.
Invaluable.
4. Focus on Value
Management is about results. So whatever steps or actions
you take must always be measured against their contribution to
the results you want. If the action is not value creating, then
it's not required. Sometimes you might have to take a risk with
an investment, especially in time or people. And that's OK
5. Go Customer Crazy!
Whatever you do, you will manage the delivery of products or
services. Your customers are your lifeblood. So make it
easiest for your customer-facing people by giving them licence
to delight! Challenge every process or system rigorously
to check the customer offer is perfection. You will not
succeed unless you get this right. Remember internal customer
colleagues too!
6. Deliver Great Product
Your customers are waiting to
receive. They want to buy from you
with their readies in their hot little hands. So have an
excellence of product or service and buying experience for them
- have it available when they want it and make easy for them to
get it. And don't overpromise.
7. Test Yourself Regularly
By setting in place checks and measures that you are delivering
excellent products or services, when your customers want it,
with fabulous people, you are continuously improving.
There is no ceiling on what you can achieve - no 'we're done!'
Once you are satisfied, get twitchy and up the stakes.
You and your people will love it!
8. Lead a Top Team
Teams run organisations. Not a top leader. But you need to be
that leader to manage your Top Team. Recognising the qualities
and strengths of every single one of your people in a
most constructive and creative way, makes for excellent
leverage. You drive it, they deliver it whichever way they can.
For outstanding results.
9. Be a Model
As the 'boss' you have a lot of personal freedom. Yet if
you decide to abuse that, your people will not respond. A rule
for one and different for the rest is not going to work.
This doesn't mean that you have to do all the work yourself -
far from it. But you do need to be very clear indeed on the
business priorities and keep focus.
10. Show Passion for your Business
The 'Zapp' you have in your day is infectious. Your
people will hugely respond to how you respond to their
efforts. Recognition of their performance will crank up their
involvement and engagement even more. If you love the work you
are in, show it. If you don't, find something that you do
love (it will be better for everyone, most of all you).
Of course there are other tweaks you can make to these ideas.
But if you use these ten as your template, toss them around with
your team and tease out the detail, you will be well on your way
to being a 100% Successful Manager.
About the author:
© 2005 Martin Haworth is a Business and Management Coach.
He works worldwide, mainly by phone, with small business owners,
managers and corporate leaders. He has hundreds of hints, tips
and ideas at his website, www.coachin
g-businesses-to-success.com. (Note to editors. Feel free
to use this article, wherever you think it might be of value -
with a live link if you can).
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